What is the Property Damage Waiver?
- The PDW is a non-refundable fee that covers up to $500 in accidental damage during your stay.
- The fee is $250 for a 30 Night + Stay, and $50 for a Short Term Stay (2+ Days).
- It replaces the need for a large damage deposit.
- Not insurance and not liability coverage.
- Only valid during your reservation period.
What is Covered?
- Accidental damage to durable items in good condition (e.g., spilled wine on carpet, broken dish).
- Damage must be reported within 24 hours for coverage to apply.
What is NOT Covered? The guest remains liable for damages resulting from:
- Normal wear or malfunction (e.g., coffee maker just stops working).
- Intentional acts, negligence, or false rental info.
- Failing to secure the property.
- Theft without a police report and notice within 24 hours.
- Damage from pets or smoking.
- Tampering with smoke/CO detectors.
- Unreported damage found after checkout.
- Excessive trash or cleaning needed after departure.
Important Notes:
- Gorge Living, Inc. determines the nature of damage and coverage eligibility.
- Damages not covered or exceeding $500 will be charged to the guest’s credit card per the rental agreement.
How to Report Accidental Damage or General Maintenance: Email: guest@gorgerentals.com within 24 hours. Include photos and a clear description.
Call 541-490-0023 for emergency repairs (affecting safety or causing ongoing damage).